Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
It's amazing that they rush you and keep asking "anything else" but can't be bothered to listen when we order LOADED TINY TACOS and instead hand us regular tiny tacos."Anything else?" Yeah how about you get the order right, idiot.
Owner response
This is disappointing to hear, Rachel.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Garbage service.Went drive-thru they asked me to park out front to wait for me order.They were asking a lot of people to do that today.Why? Might as well walk-in.I chose drive-thru because I didn't have much time.It was a mistake to come here.Took a long time to bring my order out, and they didn't give me any sauces.You don't expect much from a fast-food place, and they can't even do that well.
Owner response
We apologize for the inconvenience, Irma.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
I just stopped by today around 5:00 pm since I haven’t had anything to eat all day .I bought a #5 combo with curly fries and limonade .Anything they deep into the oil fryer stinks like old burned oil .The restaurant itself stinks from a block away .The city needs to check this restaurant’s cleanliness.But the main thing is the “deep fryer” my curly fries stank like hell and we’re over fried by the way .
Owner response
Hi there, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
Chinese restaurant
2281 Lincoln Ave, San Jose, CA 95125, United States
Modern French restaurant
1202 Lincoln Ave STE 30, San Jose, CA 95125, United States