Fast food restaurant, American restaurant, Hot dog restaurant, Hot dog stand, Restaurant
Great Food, Great Service, One Small Hiccup I've been a regular at this Five Guys location and it never fails to impress me with its consistently delicious hamburgers and fresh fries.The food is always cooked to perfection and the freshness is evident in every bite. The welcoming and friendly staff further enhance the dining experience.Their excellent service makes every visit enjoyable and leaves a lasting impression.It's clear that customer satisfaction is a priority here. However, there's one aspect that could use some improvement.The restroom access code is unusually long, longer than my bank ATM card.This seems a bit excessive and can be inconvenient for customers.It's a minor issue but it does take away from the overall guest services experience. Despite this, I highly recommend Five Guys for their top-notch food and service.I hope the management takes this feedback into consideration for an even better customer experience in the future.
The staff at the Plant location sees a lot of vegrants/homeless individuals in the area.We visited Saturday night and saw a few during our short stay.I was bothered that the staff isn't more strict about ensuring the right orders are collected by the right group thru verifying the receipt or by name.Our order was picked up by someone else but had we not said something, he would've walked off with it.Very annoying.And the staff seemed unhappy as we witnessed an argument with another customer.Overall, while the food was delicious, the staff needs more training in customer service.
Our family loves five guys for years now .if you are on a low carb diet ask for your burger to be lettuce wrapped.
Chinese restaurant
2281 Lincoln Ave, San Jose, CA 95125, United States
Modern French restaurant
1202 Lincoln Ave STE 30, San Jose, CA 95125, United States