Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I got the right food...but seriously...who gives you ranch for egg rolls. lol Outside of asking me what I wanted there were barely two words spoken. Handed me my change. Handed me my food all wrapped in the bag. I know...be specific and check your food before you leave. But still...ranch and egg rolls? Perhaps I'm wrong. Perhaps sweet and sour is exclusively the province of the Breakfast Jack.
Owner response
We’re disappointed that we did not meet your expectations, Bill.If you would like to speak to a representative, you can always reach out to us at https://www.heyjackbox.com/.Thank you.
Fast but only Warm, texture and taste of stale food might be a little of old. Service person working the window seemed like they just didn't want to be there.Sad.Used the drive through had no time to turn back.
Owner response
We apologize for the inconvenience, Tom.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
This place was absolutely horrible! The service was slow, the ice machine had no ice, ALL of the fountain drinks were flat, as well as not working and they got our order wrong.I used the restroom, the urinal was broke and the toilet was DISGUSTING! Old dried fecal matter on the rim and sides.We didn't even take our food, we just left.DO NOT GO TO THIS LOCATION! Attempted to contact corporate offices at 1230 hrs Arizona time, on a Monday, the recording stated they were already closed for the day.
Owner response
Hi Mike.Thank you for your feedback.We take experiences like yours very seriously and would like to investigate this further.Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.
American restaurant
21611 N 26th Ave, Phoenix, AZ 85027, United States
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