Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Update...came tonight for dinner.Took to long.Gave us our order, we check it no nuggets.Took about 25 minutes to get the entire order.Why are there only 3 people working.Just close the dining room if you can't do it all in a timely manner.
Owner response
Thank you for your feedback.We look forward to serving you again soon.
We did drive thru.We had two sandwiches both were cold.The fries were cold and hard as a rock.Seems like they were cooked in old oil yesterday.We ordered a root beer soda.Not sure what flavor it was.It definately wasn't root beer.It was more like colored water.On top of that we did not get any napkins.All this for $ 19.96 One classic meal and a double Arby's.We love Arby's but this was the the worst ever.
Owner response
We sincerely apologize.Please share additional details with us at the link below.A member of our Guest Support Team will reach out to you to make this right.https://commentform.marketforce.com/commentform/Arbys.aspx
This place is terrible and the Employees couldn't care less about your food or how much you pay for it.Cold fries and not filled up all the way after they made us pull forward and wait.Cold Chicken, Wrong Drinks, no marinara for our mozzarella sticks, lady didnt give us straws for our drink or put them in the bag, we had to ask.Forgot my fries originally we had to ask for them to go get them and they bring out cold garbage.It wasn't even busy.There was only 1 freaking car other than us and an empty lobby.Prices go up and service gets worse.Never coming back to this dump ever again.Do yourself a favor and get a new crew.This one tonight gave up on the job.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
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