Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Omelette
Pancake
Coffee
Breakfast
Hash browns
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
We visited at dinner time, but ordered breakfast food.This place used to be pretty busy a lot of the time, but this time there was two tables of diners when we arrived and we were the only ones by the time we left. There was kind of a smell in the whole restaurant and the floor was sticky. I was pleased to see they have gluten free options since my last visit.The food tasted good, and we got everything we were supposed to.Our server and other staff were polite and helpful. If we visit again, it will probably be for carryout.
Owner response
Thank you Andrea for taking a moment to share your concerns.Guest experience means the world to us, so it’s disappointing when we missed the mark.Your satisfaction is important to us.Please connect with us further by copy and pasting this link into your web browser: https://empli.fi/cs/ih85391267
Hello IHOP! I was worth visiting you midnight I really enjoyed eating food with you late night. For the people who would like to visit IHOPS should remove the word spicy ness because they serve non spicy food except some sauces. We ordered 1.Salads 2.Salmon Fish with sides 3.Pan cake 4.Oreo shakes 5.Fish and Prawns 6.Chicken fajitas. It’s best to order what exactly you want rather than taking suggestions from them. Feedback for IHOP 1.Please take care of customers time. 2.I think you need to add some Indian spices. 3.I wish you could improve in quantity quality was so good. Cheers and Have a good one.
We walked in and there were 3 employees attending to 1 customer who wanted a receipt with a QR code on it for some reason.10 minutes later we finally got seated.Our waiter took our order, got us our drinks...30 minutes later we got our food and pretty much didn't see our waiter again for another 45 minutes.No drink refills, he didnt stop by to ask how things were, nothing, and we had to flag him down to get our bill. He didn't ask if we wanted to split it (we did) so when we got the the front the woman at the register refused to split it and we had to wait for our waiter AGAIN in order for it to be split (2 meals on 1 ticket, 1 meal on the other, so not complicated). Not a great experience at all.
Owner response
Thank you for the feedback, Victoria, could you please help us understand more on how we can improve by copy/pasting this link into your web browser so we may have the Olathe IHOP franchisee follow up with you: https://empli.fi/cs/ih87563178
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