Hamburger restaurant, American restaurant, Chicken restaurant, Family restaurant, Fast food restaurant, Playground, Restaurant
$27 for two burger combos...an extra $5 for a few cold fries and a 16oz drink, paper thin buns on a mediocre burger thats not worth $5 itself.Not to mention the 200 kids running around the entire restaurant (parents, control your children) .Will not be back.
Owner response
Jacob - Thank you for sharing your feedback with us.We're so sorry we let you down and appreciate the feedback.We <3 our guests and are listening!
Pretty cool to have a good quality play ground at a busy loop with limited space.The food doesn't have a great deal of flavor compared to the hundreds of burger joints I've been to at this point...but there are accommodations with add ons. The kiddo enjoyed it and the customer service is straight forward and responsive.They have kiosk to order from if you don't want to order from the counter. The burger buns definitely could be better but meh, its all good.
Owner response
Thanks for visiting Hat Creek Burger Company and leaving a review! We hope to see you all again soon.
Truly want to enjoy this spot.When they get your order right, which is rare, its a great burger.Yet, I’ve been here 4 times and only once has my order been correct.The staff might be the most incompetent group I’ve ever seen.
Owner response
Sean - We're so sorry about the service and your orders recently.Thank you for letting us know so that we can address it with our team and improve.Can you please send us an email to thiller@hatcreekburgers.com and reference this review so we can try to make it right?
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