Hank's Texas BBQ

This was my first visit, and unfortunately it wasn’t great (despite the ratings and reputation).
The front of house staff really let down the good food and nice food runners / kitchen staff.
They appeared to be overwhelmed, but there was no courtesy to guests waiting and no acknowledgement of our party’s existence for an hour (that’s no exaggeration). We were a party of seven (five of us eating) and I don’t think anyone wanted to help us.
Parties of two who entered after us were being served (though they also waited 30+ minutes).
I have no problem with someone telling us they can’t seat us without a wait - or at all, rather than sit there for that long without a menu or water. The root issue, as I saw it, is that the place is frequented by regulars - and if you’re not a regular, you are on the b-list - and will wait. I can recommend the food for take out or delivery, if you’re pressed for BBQ.
The brisket and sauces were very good.
The brisket falls apart when you pick it up and melts in your mouth - good stuff.
They tend to over do it with dishes that should be classic and let the food speak for itself (fried green tomatoes, for example), but it was good.
Just don’t bother eating there… take the food to a better bar where all are treated the same.

The service was great.
Food was delicious the cheese curds melt in your mouth.
The brisket was good.
Loved the Carolina sauce.

A very different BBQ experience.
Not your typical “southern BBQ.” The chef uses authentic smokers and understands the chemistry involved in producing melt-in-your-mouth delicacies.
A friend described it as “meat candy.” Hanks offers a wide variety of appetizers and meals.
We enjoyed the ribs, pulled pork, smoked sausage, and brined chicken.
Everything was spot on, and Olivia offered great service.
While they offer desserts, I can’t comment on them as we were stuffed from the meal.
I highly recommend Hank’s as a tasty alternative to other barbecue you may find in Columbus.