Fast food restaurant
Food & drink
Comfort food
Burger
By owner
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This place is terrible didnât give me one thing of sauce that I specifically ordered.Also everything was cold and old and it was very apparent the chicken was gross the mozzarella sticks were so cold the cheese jus came out in one big stick like string cheese and the fries were so damn cold they could have been from yesterday.I do not recommend you go to this location
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
The burger was good; butâŚ.Presentation, they say, is everything.The advertisement screenshot I included, is the same burger I purchased, sans the pickle and mayo. The photo of my burger has a tomato slice, lettuce and onion under that smashed bun. The French fries were cold (they came with the meal). The Ocean Water was tasty but it is not water; apparently, it is sprite with food coloring and a coconut flavoring added (I didnât taste any coconut, personally). If there was an explanation for the drinkâs ingredients, I missed it. My granddaughter also had the same âsmashedâ burger, which she said was good; so, maybe it is this branchâs signature style đ¤ˇââď¸. Her tater tots were âokayâ, so I donât know if that meant they were warm or she didnât care if they were cold.We bought mini strawberry cheesecake shakes.They were very good; flavorful, thick and creamy.The mini was the perfect size, more than enough of a dessert for our lunch. All in all, Iâd give them another try, if I was in the area; but, I would order my fries with no salt or just order onion rings instead and hope for the best.
Owner response
We appreciate your feedback.If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc
Tbh the cheeseburger is the worst burger I have ever had.The pretzel and cherry lemonade tasted great as a snack.Pretzel was soft and tasty with cheddar cheese sauce.The lemonade was refreshing.
Owner response
Sorry to hear we disappointed you, Vincent! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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