Fast food restaurant, American restaurant, Chicken restaurant, Hamburger restaurant, Sandwich shop
Food & drink
Coca-Cola
Comfort food
Cheese fries
French fries
Buffalo wing
Cocktail
Burger
BK Chicken Fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Yo, I gave It's only cool if you have no options not healthy at all a shot, but man, that greasiness ain't my thing.I like to enjoy my meals without feeling like I need a nap right after.This product may be cool for some people who don't care about their health, but for me, it's a hard pass.
Owner response
Your food should never let you down, Michael.We always want to make your taste buds happy.We will continue to improve and hope you'll give us another chance for a 5-star meal soon.
I ordered 3 rally burgers WITH cheese specifically and of course there was no cheese on any of my burgers.Very disappointing as the guy in the drive-thru didn't even seem to want to be there with a very monotone "what can I get you" it just sucks because I'm sure if I went back and complained the food would be worse Intentionally, because it seems none of the folks that work there.Want to be at work.I Tried calling the store 5 times back-to-back (immediately after leaving) with no answer.This will be the last time that I go to this location.I've tried to eat here 3 or 4 times and EVERY single time.The food either sucks or it's just completely wrong.Cold burgers are not appealing whatsoever.And for the price that I pay.It's just not worth it at all.I would hope that corporate or someone in management would care enough to go in and find out what's going on.So if you go to this location, just expect bad service from people who don't want to be there and food that they Couldn't care less about.I am extremely unhappy and just threw my food away.They really need to get better employees AND management.These people want 15 bucks an hour for what? They barely do their jobs, food is always sloppy, cold or just plain wrong.I'm not sure if they don't read the order screen or if they just don't care.They need new management extremely bad.As most all of the reviews are horrible now that I've looked through them.It's apparent not even the people who sit in an office and click buttons all day care enough to try to get the problems fixed.Just plain sad.10 plus dollar meals worth less than 5 after the disappointment of nothing being correct or even half warm!!! So frustrating.Just close the store if no one cares enough to fix this dump
Owner response
This is definitely not the impression we want to leave, Mike.We are always listening to our guests as we strive to provide the best Rally's experience.Can you please contact us at https://rallys.com/contact so we can look into this and follow up with you? We value you and hope you give us another chance soon.
Do not go here after noon if at all.One lady is always nice and actually gives af, other than that, they don't care at all.Fries are always hard and not edible, I went to pay for my order and asked to add a drink in which the lady straight up ignored me.We were regulars until we were disrespected to that degree.
Owner response
We hate to let down fans like you, Wes.We want to make sure we're serving up delicious food and that we're providing you with fantastic service that you should always expect.Can you reach out to us so we can look into this further? hhttps://rallys.com/contact
Restaurant
3100 Olentangy River Rd, Columbus, OH 43202, United States
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