Hamburger restaurant, Bar, Restaurant
We went around 1:00pm on a Saturday with a party of 8 and waited about 30 minutes to be seated.You can sit at the bar and order drinks while you wait.Overall, the food was great with decent portion sizes.Expect to pay at least $15 for a cocktail, but the beer was reasonably priced.
Owner response
Thank you Megan!
Extremely disappointed.The positive first, the atmosphere is great.Cool decor and music.On to the negatives: Service was very poor.Our server was friendly but we felt constantly rushed, she never asked us if we wanted a second round of beers, and only returned to the table once after our food arrived, they were not busy.Food was overpriced and underwhelming.Fries were soggy and cold.Burgers were ok.The meat itself was of good quality but lacked flavor.I ordered a burger with Brie and it had two very small and thin slices.Everything was kind of cold and “old” feeling.I was wondering if our server forgot about our food because larger groups were sat after us and received their food before us.Two burgers, two beers, and a kids Mac and Cheese meal should not have cost $80. Edit - Sent email, no response…
Owner response
Hi Shayne! We are extremely disheartened to hear about this experience.It looks as we fell very short of our standard which we take great pride in day in and out. Please email us at hunter@flipsideburger.com so we can make this right with you and ensure you get the experience and quality you deserve and we put out.
My wife and I absolutely loved this place.Vibe was great, service was great, food was great.Burgers were great and we want to come back to try some others! The fries were excellent as well. I have one small complaint: The Smokey Burger I had did not have brisket on it.It was a pulled beef.It may have been a brisket cut from a cow, but it was not sliced as brisket and wasn’t tender like brisket.That being said, the burger was still incredible and I could practically drink the bacon BBQ sauce. 100% will be back.
Owner response
Thank you so much Derek! As for the for the Brisket, we apologize about this mishap and can guarantee we serve beef brisket smoked in house. Please as for Hunter or Karlee upon your next visit so we can rectify this with you your next visit.
Sandwich shop
4600 International Gateway Ste 245, Columbus, OH 43219, United States
Restaurant
John Glenn Columbus International Airport, 4600 International Gateway Int'l, Columbus, OH 43219, United States