Firehouse Subs Eisenhower Crossing
Sandwich shop, Caterer
Contact Info
- Location: 4640 Presidential Pkwy Suite A, Macon, GA 31206
- Located in: Eisenhower Crossing
- Phone: (478) 757-1210
- Price range: $
Opening hours
- Monday: 10 am-10 pm
- Tuesday: 10 am-10 pm
- Wednesday: 10 am-10 pm
- Thursday: 10 am-10 pm
- Friday: 10 am-10 pm
- Saturday: 10 am-10 pm
- Sunday: 10 am-10 pm
Services
- Delivery
- Takeaway
- Dine-in
- Fast service
- Lunch
- Dinner
- Solo dining
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Comfort food
- Healthy options
- Quick bite
- Vegetarian options
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
- Toilets
- Casual
- Trendy
- Family friendly
- Groups
- Tourists
- University students
- Accepts reservations
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
Food & drink
Vibe
Sandwich
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Menu 4
Add Your Review
Reviews
Can’t get orders right.Place is absolutely filthy.$40.00 for 2 sandwiches that wasn’t even made right.Don’t try to have them make it right, that’s a waste of time.Will not be back to this location
Owner response
We take pleasure in offering our guests hearty and flavorful food along with heartfelt service.David, the experience you described is very alarming and we'd appreciate a few more details at www.firehousesubs.com/support when possible.Thank you for bringing this to our attention.We hope to see you again soon to prove we can do better. Anna/Guest Services
i came in for a mobile order.Apparently they moved their online pick up counter over by the bathrooms (because obviously thats where it should go 🤮) The employees all ignored me when i came in and avoided looking at me. After i got home and opened the box, i noticted that it looked odd.It didnt look how a normal sandwhich from firehouse would, the bread was really light colored and kind of stale.My sandwhich was missing half of what was supposed to be on it and it tasted funny.The next morning my stomach was hurtingg.This isnt the first time ive gotten sick at this location, ive been coming here since i was a child.It used to be really good, but the past couple of months its gone downhill.Its always dirty, the food looks questionable and the employees either ignore you or have an attitude.They also like to close early with no warning, so make sure they are open before placing a mobile order.
Owner response
Our guests' feedback is of great importance to us, so we want to thank you for providing yours.We will ensure your comments are shared with the proper leadership if you can provide us a few more details at www.firehousesubs.com/support.Thank you so much for your visit and letting us know how it went.We hope to see you again soon! Anna/Guest Services
They had no Microwave to cook the onions and peppers.They also didn't have any meatballs for the subs.Not good.And please don't ever ask me to go online to complete your responsibilities as an employee.I'm not on the payroll, you are.I took a look at other complaints recently and these problems have been persistent for a year.No one within the company seems to care about the customers concerns.The company knows, it's time for the local media to respond.ASAP!
Owner response
Please accept our sincerest apologies for the poor experience, Mr..We want our guest to feel their meal was highly impressive when they visit.We appreciate you bringing this to our attention and would appreciate a few more details at www.firehousesubs.com/support so we can notify the leadership accordingly. Anna/Guest Services
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