Domino's Pizza

Name: Domino's Pizza
Address: 2658 S Saunders St, Raleigh, North Carolina, 27603, US
Telephone: (919) 821-2330
Price range: $
Rating: 3.60

Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway

Location: 2658 S Saunders St, Raleigh, NC 27603, United States
Phone: (919) 821-2330
Price: $

Opening hours

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-1 am
Saturday: 10 am-1 am

Delivery

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-1 am
Saturday: 10 am-1 am

Takeout

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

By owner

Street View

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Reviews

Order #: 300 Date: 03/17/2024 6:42PM It took over an hour for the pizza to arrive.
We called the store, and the poor girl staffing the phones told me she only had one driver available on St.
Patrick's Day.
She said she'd get it sent as soon as someone was there. I asked if it wasn't cold by now, she assured me not.
I was skeptical, but I took her at her word.
She said if it was that I could call back and get a refund. When it arrived, not only was it cold, half the order was wrong.
I stopped the driver, and he said to call the store for a refund.
When I called the store back, it appeared that the call queue had been deactivated--normally the auto-queue answers, but this time it just rang and rang until the phone disconnected. I want to be abundantly clear: this is neither the fault of the person who answered the phone nor the driver.
I do not know how one possibly decides to staff a single driver at your pizza delivery franchise on St.
Patrick's Day. Not only is this a bad restaurant, it's faults squarely belong management and ownership.

Owner response

Quill Nebeker We apologize for the unfortunate experience you had with your recent order.
It's important to us that all our customers receive their orders in a timely and satisfactory manner, and we sincerely apologize that this was not the case for you on St.
Patrick's Day.
We understand your disappointment with the extended delivery time and incorrect order.
We would like to make this right and ask that you please contact us at the email below so we can resolve this issue to your satisfaction.
We appreciate your understanding and value your feedback as it helps us improve our services.
Thank you. Thanks Zack Area Director Zack@pattersonpizza.com When emailing me please copy our leadership team: John@pattersonpizza.com (Regional Operations Director) JT@pattersonpizza.com (VP of Operations) *Please include what location you order from & the phone # you used when ordering.
If you ordered online it would be helpful if you forwarded me your online order email confirmation.

Order #1125 Walked in at 8:50pm for a 2 medium pizza carryout.
I was told about 20 minutes then watched a single employee work for over 40 minutes.
I finally asked where my order was and was told another 15 minutes before it would be ready.
He was understandably frustrated with the line of tickets that he was handling by himself.
This poor man had two drivers but no one to help him with the numerous tickets.
Somebody get this man some help.
There is no reason for him to be by himself with hour long ticket times.
I can’t fault the guy by himself but I want my money back

Owner response

Cierra Dunn We deeply apologize for the inconvenience you experienced during your recent visit to our store.
We understand your frustration with the long ticket times and we are currently working on hiring more staff to assist with the workload.
Our team strives to provide timely and efficient service to all our customers, and it is disappointing to hear that we fell short of your expectations.
We would like to resolve this matter for you as soon as possible.
We kindly ask that you contact us at your earliest convenience using my email below so we can address your concerns and make things right.
We value your feedback and would love the opportunity to make things right for you.
We appreciate your support and look forward to hearing from you.
Thank you. Thanks Zack Area Director Zack@pattersonpizza.com When emailing me please copy our leadership team: John@pattersonpizza.com (Regional Operations Director) JT@pattersonpizza.com (VP of Operations) *Please include what location you order from & the phone # you used when ordering.
If you ordered online it would be helpful if you forwarded me your online order email confirmation.