Don Beto's Tacos - Raleigh

Ordered Choriqueso all watered down.
Ordered campechano a missing octopus Then when you bring it to their attention they tell me to talk to the cook.
I guess you have to get drunk not to notice your being ripped off by taking short cuts in your food definitely won’t come back due to bad service and food quality is not great.

Flavorful and filling lunch for a great price and quick service.
Not sure what the bad reviews were about but I thoroughly enjoyed my meal.
For those not sure, there is no wait staff so you must order your food at the counter and they will call your number once ready and deliver to your table.

We just dined here and had arguably the worst Mexican restaurant experience ever.
It was a Sunday evening and not crowded and it took 45 minutes for 4 meals.
30 minutes after ordering a team member came to our table to check the receipt and said that it would be just another 5 minutes.
She took our receipt and never returned it.
It was closer to 15 more minutes before our food arrived.
At this point it was clear to us that there was an issue with our order.
And our guess was that they forgot to start the order.
We had ordered a plate of super nachos that came with the meal instead of before even though it took 45 minutes.
Starting with the nachos the chips were stale and well over half of them had no cheese, steak, or peppers on them.
The steak on the nachos was fatty and there was one very large chunk of steak rather than small pieces of cut up steak (see picture.
NOTE: by the time I took the picture I had removed half the chips because there was nothing on them.
When we ordered the nachos we asked if it came with sour cream and were told it could or did.
No sour cream was on the nachos.
We asked for some and got something in a plastic container that had texture more like ranch dressing than sour cream. We asked for salsa and we were given a bottle of hot sauce.
We had to use plastic utensils because all of the normal metal silverware was unavailable.
One member of our group ordered a chicken quesadilla that came with steak instead and again the steak was fatty.
The rest of the meals had chicken that was dry.
This restaurant charges your credit card when you order and then asks for a tip before you get to taste your food/drink or experience the service.
This experience is why I don’t like this type of system as it only leads to high expectations on the customer’s end and regret when things don’t go well.
Lastly, I don’t usually leave reviews unless my experience is extremely good or extremely disappointing.