Domino's Pizza

Name: Domino's Pizza
Address: 5950 Poyner Village Pkwy Unit 505, Raleigh, North Carolina, 27616, US
Telephone: (984) 242-4471
Price range: $
Rating: 3.20

Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway

Location: 5950 Poyner Village Pkwy Unit 505, Raleigh, NC 27616, United States
Located in: Poyner Place
Phone: (984) 242-4471
Price: $

Opening hours

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-1 am
Saturday: 10 am-1 am

Delivery

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-1 am
Saturday: 10 am-1 am

Takeout

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

Pizza

By owner

Street View

Add Your Review

Reviews

I was hungry so I stared eating but stopped when I notice I only ate 2 scoops which literally had to be 8 noodles.
This bread bowl is flat literally is giving personal pan Alfredo pizza.
Not me paying 8 dollars plus tax for just bread.
Like 4 scoops in total and there is no more Alfredo.
I normally can’t finish it smh! Disappointed won’t be ordering this anymore!

Owner response

Meagan Hunter We apologize for your disappointing experience with our bread bowl.
We strive to provide our customers with high-quality and delicious food, and we apologize if we fell short of your expectations.
We would like to make it right for you, so please reach out to us at oliviaw29d@gmail.com.
We take our customer's feedback seriously and we will use this as an opportunity to improve.
Thank you for bringing this to our attention.
We hope to have the chance to serve you again in the future and provide you with a better experience.
Your satisfaction is our top priority. Thanks Team 5561 oliviaw29d@gmail.com

While the pizzas are usually good, I've had occasional order inaccuracies (missing toppings, incorrect size).
Proactive communication about these issues and offering solutions (refunds, remakes) would improve the customer experience.
In one instance, an employee bringing out an order to our car during the rain did not acknowledge our attempt to offer a gratuity.
Enhanced customer service training, particularly regarding acknowledging customer appreciation, would be beneficial.

Owner response

Martha Miriam Bautista Olivares Thank you for your feedback.
We apologize for any order inaccuracies you have experienced in the past.
Our goal is to always provide our customers with accurate and delicious pizzas.
We will work on improving our communication and offering solutions such as refunds or remakes to ensure better customer experiences.
Customer appreciation and excellent customer service are priorities for us, and we will definitely enhance our training in this area.
We appreciate your honest feedback and hope to have the opportunity to serve you better in the future.
Thank you for choosing Domino's 5561. Thanks Team 5561 oliviaw29d@gmail.com

Got the 5.99 each special with pizza.
Still was 20 with delivery.
This was unacceptable.
This is an couple of pieces of meat on bread.
When you buy this at normal price it is much fuller.
Its clear they are cutting corners.
Back to local pizza shop. *** Concerning the response from owner *** I just realized that this is a new owner so i will be fair.
This picture has a ton of views, so i understand why the response 4 years after posting.
But Dominoes has a corporate issue with quality, and they have for the past 40 years that i have ever tried it.
Honestly Marcos is cheaper and literally 400% better quality.
So not interested in coming back.
But i do appreciate the response.

Owner response

Kaine Beedenbender Thank you for taking the time to leave us a review.
We are sorry to hear that you have had an unpleasant experience and would like the opportunity to make it up to you.
We are now under new ownership as of November 6th, 2023, and we are actively working to improve service and quality.
Our team is deeply committed to providing exceptional customer service and creating an enjoyable experience.
We apologize for any shortfalls in the past and hope that you will give us another chance in the near future.
We invite you to come back and try us again so we can demonstrate the quality and service that we strive for.
Thank you for your understanding and feedback.
We look forward to earning back your trust and confidence. Thanks Justin Kiger Franchisee justinbkiger@gmail.com