Fast food restaurant, American restaurant, Breakfast restaurant, Hamburger restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant
Place is dirty, the bathroom smells bad, workers kept going in and out of the building.For the amount of men that seemed to have been employees the lobby should have been much cleaner than it was especially since there were not many customers at the time.I would give Zero Stars to all of the above.Also the food was cold.It's too bad that there is no pride left in employees to represent the company that they work for good quality and cleanliness.
Owner response
Hi Lydia.Thanks for reaching out to us here at Del Taco.We take food safety and sanitation very seriously.Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
As far as Del Taco goes I definitely don’t hold very high expectations, so with that said the same would go for this location.It’s not in the best area, it’s also located in a difficult spot to get in and out of at times depending on how busy it is.But I can’t knock them too hard they do complete the orders correctly and the food is pretty good quality.Overall I wouldnt say it’s anything special but it is a good spot to get a quick bite to eat!
Owner response
Hi Christian.Thanks for letting us know about your recent experience.We appreciate your business and the opportunity to welcome you back again!
First, they overcharged me and I caught them, so they had to give me some money back, like 3 bucks, and then, I patiently waited like 15 minutes, then I noticed that the woman who ordered after me got her food long before I got mine. They were ignoring their lobby customers and we're only focused on their drive-thru, I understand they were busy, but it should not have taken them 17 minutes to begin my order. I asked the guy who had overcharged me where my food was, and he said that they hadn't even started to make my order yet.
Owner response
Hi Jacob, we are sorry we kept you waiting for your order.We hope to make things right the next time.Please reach out to us at http://deltaco.com/contactus if you'd like follow-up from our team.
American restaurant
21611 N 26th Ave, Phoenix, AZ 85027, United States
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