Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 13385 S Black Bob Rd, Olathe, Kansas, 66062, US
Telephone: (913) 764-7272
Rating: 4.00

Fast food restaurant, Ice cream shop

Contact Info

Location: 13385 S Black Bob Rd, Olathe, KS 66062
Phone: (913) 764-7272

Opening hours

Monday: 10:30 am-10:30 pm
Tuesday: 10:30 am-10:30 pm
Wednesday: 10:30 am-10:30 pm
Thursday: 10:30 am-10:30 pm
Friday: 10:30 am-10:30 pm
Saturday: 10:30 am-10:30 pm
Sunday: 10:30 am-10:30 pm

Other Business Hours

Drive through

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm
Sunday: 10:30 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Delivery
Drive-through
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Lunch
Dinner
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
Good for kids birthday
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

Comfort food

Burger

Ice Cream

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Add Your Review

Reviews

I picked up a cake for my daughter's birthday party from this location today and was highly disappointed when we got home and saw it.
The picture on the cake was bubbly and my daughter's name wasn't even capitalized.
There were multiple spots on the sides of the cake that were uneven and falling apart.
Then, there was a brown string-like object in the cake too.
We couldn't serve the cake at our party and were left scrambling at the last minute to find another cake. The store was also very dirty inside with a lot of things looking like they haven't been cleaned in awhile.

Owner response

Hi Emily, we're sorry to hear about your experience.
We appreciate your feedback and are always listening to our fans.
We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team

They managed to forget all about us.
By the time my Aunt called them in it, it had been at least 20 minutes (my son watched an entire episode of Harley Quinn) it then took almost just as much time to actually get our food. I understand their thing is ice cream.
That's cool.
Great ice cream.
But maybe stick to being just an ice cream shop if you're gunna put in top notch effort on that almost zero effort on the food. Also, I'm one of those weird ones that like to dip their fries and ice cream and it kind of sucked that my ice cream was completely melted by the time I got the food to begin with so I was more just dipping french fries into very cold thick milk.
But we did see a beautiful rainbow on our way out so that was nice 🤷🏼‍♀️

Owner response

We're sorry to hear you did not have a great experience with our team, Sarah.
We appreciate your feedback and are always listening to our customers.
We hope you give us another chance and visit us again.
- DQ Fan Relations Team

Ordered a Royal Cheesecake with Strawberry.
Received Graham Cracker ice cream.
Absolutely terrible service.

Owner response

We're sorry to hear you did not have a great experience with our team, Graham.
We appreciate your feedback and are always listening to our customers.
We hope you give us another chance and visit us again.
- DQ Fan Relations Team