Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 13966 Village Lake Cir, Jacksonville, Florida, 32258, US
Telephone: (904) 619-3182
Price range: $
Rating: 4.10

Fast food restaurant, Ice cream shop

Location: 13966 Village Lake Cir, Jacksonville, FL 32258, United States
Phone: (904) 619-3182
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Drive through

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

Vibe

Comfort food

Ice Cream

By owner

Street View

Menus and Prices

Add Your Review

Reviews

As many times as I’ve given this location a try I will not be back.
I know places have struggled with employee retention since the pandemic but I’ve never had a good experience here.
Wait times are horrendous.
Employees just standing around and milling about.
Cannot emphasize how long standing these issues have been and it’s not a one-time thing.

Owner response

We appreciate your feedback, Justin.
We're sorry that you didn't have a great time with us.
We're always listening to our fans.
If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a.
- DQ Fan Relations Team

I went after work for a cheeseburger and blizzard.
It cost me over $10.
The medium blizzard came in a kid size cup not even full and charging almost $5 for a plain cheeseburger is ridiculous.
The cheeseburger was tasteless & the blizzard didn't wow me either.
What a waste of money.
I won't be returning to this location again it's not worth it! Update: I agree with lord Adam.
The bot gave me the exact same response.
What ever happened to public relations.
Obviously this owner doesn't care one bit about the reviews they get otherwise we wouldn't all be getting a bot response on our complaints. I won't be giving this place another chance, why should I! They obviously don't care!!!!

Owner response

Hi D, we're sorry to hear we did not satisfy your cravings during your last visit.
We appreciate your feedback.
We hope you give us another chance and visit us again. - DQ Fan Relations Team

Most DQs are busted, old and run very inconsistently.
I have my lunch at this location and the gentleman at the counter, I believe he is the manager, is friendly, always running and very attentive.
Food is great and customer service is good.

Reservations