Chili's Grill & Bar

Name: Chili's Grill & Bar
Address: 13891 Old St Augustine Rd, Jacksonville, Florida, 32258, US
Telephone: (904) 880-0100
Price range: $$$$
Rating: 4.00

Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant

Location: 13891 Old St Augustine Rd, Jacksonville, FL 32258, United States
Phone: (904) 880-0100
Price: $$$$

Opening hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-12 am
Saturday: 11 am-12 am

Happy hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-12 am
Saturday: 11 am-12 am

Takeout

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-12 am
Saturday: 11 am-12 am

Food & drink

Vibe

Salsa

Fajita

Slider

Quesadilla

Steak

Iced tea

French fries

Margarita

By owner

Street View

Menus and Prices

Add Your Review

Reviews

I ordered a 6 oz steak (the smallest on the menu).
I weighed it and it’s 3.4 ounces.
FALSE ADVERTISEMENT.
Management said, “They come pre cut.
There’s nothing that we can do about it.
Call corporate.” So you couldn’t replace it or at least give me another little 3 oz? This should very well become a lawsuit.
They can’t keep advertising one thing and giving you HALF OF THE STEAK.
Chili’s will never have my business again since this is the way it is.
And corporate doesn’t even have a number.

Owner response

Hi Shanna, we're disappointed to hear about your experience and would like to investigate your concerns further.
Please fill out the contact form on our website at https://www.chilis.com/frequently-asked-questions so that we can get back to you personally.
Thank you.

We have ordered out here before and no problems but this time ordering out the food was cold, cheese was overcooked on fries and it all just tasted like it had been sitting out for too long.
We had placed the order pickup time for 6:45 and sat there almost 30 minutes curbside until I finally went in and just asked for our order.
Disappointing.
I waited inside for another ten while the waitstaff was joking around the corner, not paying attention that other people were waiting for their orders.
Definitely won’t be ordering from here again.

Owner response

We're so sorry we let you down, Allison.
We'd like to look into this further.
Please reach out to us at https://www.chilis.com/frequently-asked-questions

Stopped today at noon after years of just driving by and wow Chili’s has gotten their act together with their new “3 for me” lunch promotion.
Great value, good service and tasty food.
They have regained their status as a go to fast comfort food destination.
Nice 😊

Owner response

Thank you so much for taking the time to share your experience.
Hope to see you again soon!