McDonald's

Name: McDonald's
Address: 13939 Old St Augustine Rd, Jacksonville, Florida, 32258, US
Telephone: (904) 268-6996
Price range: $
Rating: 2.90

Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop

Location: 13939 Old St Augustine Rd, Jacksonville, FL 32258, United States
Phone: (904) 268-6996
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

Burger

Breakfast Sandwich

By owner

Street View

Menus and Prices

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Reviews

So on 2/22/2024, I ordered a Big Mac which is $5.00, and fries which is $2.39 with the subtotal being $7.93 one of the best things here I'll say is the FREE refills.
Listing: water, Minute Maid, and Orange soda.
Plus, the manager was nice enough to get me a cup of water in that regard upon arriving.
The Big Mac order turned out right however IMHO, (in my honest opinion) it didn't look like a Big Mac at all it looked more like a medium-sized regular burger.
And it tasted meh, but with $5 per burger to feed a family of four people, I could come out cheaper just by buying $$$ Philly Gourmet burgers and getting a bag of Rally fries at Publix.
And now I can see why hardly anyone comes here and why it's rated 2.9 out of 5 stars on Google Maps. Plus, I had a job interview and they couldn't even pick up the phone after calling several times and I get they are busy! But still, when I got here the manager said "to come tomorrow." When around 1:15 PM the same day, I didn't like the fact that she couldn't even interview me the same day while wasting my precious time in the process.
Honestly, I'm not sure if I'll ever come back here or not. Overall: I give them 3 stars ⭐⭐⭐

If I could give zero stars, I would...
never in my LIFE have I been spoken to in such a sarcastic, degrading manner.
She was wearing a blue shirt, I'm assuming she's the manager, which is even worse.
This lady should be fired, This all happened because I wanted to place an order at the kiosk. Look at my reviews,...
I rarely complain.
This woman is absolutely atrocious and cussed me on the way out with children in the restaurant. Then she went on to verbally abuse another customer.
I told her flat out, she's not good at what she does. Here's hoping McDonald's acknowledges this review and holding her accountable for her inappropriate behavior.

Normally go here for lunch but I will be taking a break.
While I was eating, I heard and older lady(customer) ask the Associate for help because she didn't know how to use the kiosk and wanted to place an order.
The employee told her she would either have to use the kiosk or go through the drive thru.
The lady asked again after trying the kiosk and another customer had to step in to help. I'm over the kiosks and McDonald's ownership should still focus on customer service.
But after that employee's comment, I won't be returning for awhile.

Reservations