Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 16810 W Waddell Rd, Surprise, Arizona, 85388, US
Telephone: (623) 265-6570
Price range: $
Rating: 3.40

Mexican restaurant, Caterer, Fast food restaurant

At Chipotle Mexican Grill on W Waddell Rd in Surprise, you'll find a vibrant spot serving up fresh, customizable Mexican fare. Perfect for a quick lunch, dinner, or even a celebration, this casual eatery shines with its hearty burrito bowls and fresh guacamole that aficionados rave about. The trendy atmosphere welcomes everyone, from families and university students to groups of friends. With delivery, outdoor seating, and various accessibility features, you can enjoy your meal here or on the go. While some diners note occasional service hiccups, the flavors keep them coming back for more!

Contact Info

Location: 16810 W Waddell Rd, Surprise, AZ 85388
Phone: (623) 265-6570
Price range: $

Opening hours

Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm
Sunday: 10:45 am-11 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Delivery
Drive-through
On-site services
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Healthy options
Quick bite
Vegan options
Vegetarian options

Lunch
Dinner
Catering
Seating

Toilets

Casual
Trendy

Groups
LGBTQ+ friendly
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

I ordered tacos and a burrito bowl at this location and picked up in the chipotle lane.
It was upsetting to say the least.
The burrito bowl had hardly any food in it (including the wrong protein choice) I weighed it because I was curious, it came in at 9oz while the tacos I had ordered weighed 9.5 oz.
On top of all this, the sauces I had ordered on the side were not sealed properly and spilled all over the inside of the bag.
I’ve attached photos for reference.
This is probably the worst experience I’ve had here, I’m highly disappointed.
I go to chipotle frequently and I know it was a busy time but the quality shouldn’t change just because you get busy.

Owner response

We can use this one: Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

I was a little disappointed with the amount of steak I received but everything else was fantastic.
The guacamole was very fresh.
The service was excellent and pretty fast.
The atmosphere was welcoming too.
A *** is what chipotle should receive.
I’ve consistently been pleased with the flavors and freshness of the food, but it is not above average or anything I will drive out of the way to go to.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

As much as I love chipotle, and would eat there pretty consistently.
This is what my bowls have been looking like lately.
It's kind of crazy the amount of money we spend for a meal only to recieve half an order.
Especially knowing how much food is left over there at the end of the day. EDIT RESPONSE: I did, and all customer support said was basically "sorry to hear that"

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.