Fast food restaurant, Breakfast restaurant, Caterer, Chicken restaurant, Delivery service, Family restaurant
I ordered my market salad (which is what I usually get), but this was a disgrace.It’s like they gave me all the remnants of whatever was left at the bottom of the pan.I’ve never had an issue with any Chic-fil-A.This particular place seems to be one of the worst one in the Springs.I hate to say it, but this manager(s) really need to step up their game.
Owner response
Alma thank you for taking the time to leave us a review. We obviously did not meet your expectations for your visit and we are very sorry to hear that. We appreciate your feedback and will be sure to let management know, but if you would like more assistance please feel free to contact our Marketing Director, Irlene, at juliecfacos@gmail.com and she will be happy to assist you further. Again, thank you for being in touch, and please take good care.
I ordered extra lettuce on my grilled chicken sandwich and I didn’t notice until I drove away that my sandwich had no lettuce on it. So I went back through the line and told them and as a result I was handed old lettuce with mysterious food looking particles or bugs on the lettuce in a clear container. I was already having a pretty rough day and that experience was the icing on the cupcake for me because a grilled chicken sandwich doesn’t taste the same without lettuce. It honestly makes me question the foods quality in this establishment.
Owner response
bella , thank you for taking the time to leave us a review. We obviously did not meet your expectations for your visit and we are very sorry to hear that. We appreciate your feedback and will be sure to let management know, but if you would like more assistance please feel free to contact our Marketing Director, Irlene, at irlenecfacos@gmail.com and she will be happy to assist you further. Again, thank you for being in touch, and please take good care
I ordered a chicken scramble burrito, I took a big bite and it has pork.I’m Jewish.There should be training to educate people on not serving pork to Jewish individuals, to respect their dietary practices.It's all about awareness and respect.By understanding and respecting others beliefs, we can foster a more inclusive and tolerant environment.
Owner response
Hannah thank you for your review.As we try to service each and every guest with honor, dignity and respect we apologize for the honest mix up on your order.Please reach out to our marketing director, Julie at juliecfacos@gmail.com so that we can try to make this right.We look forward to serving you again soon.
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