Fast food restaurant, American restaurant, Chicken restaurant, Hamburger restaurant, Sandwich shop
Food & drink
Coca-Cola
Comfort food
Buffalo wing
Burger
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Had to change my review due to a bad experience on 11/23/2023.I came to the drive thru and the artificial intelligence voice took my order and asked me if I wanted to upgrade my drink to a slushie.I asked how much for the up charge and the automated voice stated that it had to get someone to assist me.A real lady came on shortly with a very nasty attitude and said “1.50” twice.She said it as if I were bothering her.She then proceeds to tell me that since I interrupted the artificial voice thing, that I had to get out of line and go back around and come back through to order.That’s just crazy when she, as a real person could have simply taken my order.Just lazy.If the A.I thing can’t answer questions , a real capable person needs to be there ready and willing to take orders.I will not waste my time again.
Owner response
Glad you enjoyed our fries, Anthony! We definitely want you to get your money's worth.We have delicious, mouth-watering food and deals to match! Check out our site for the latest: https://www.checkers.com/deals/
I pulled up to the drive thru speaker.I said hello many times.No one responded.I went next door to get some seafood.I look up and two guys come from the back and go into the kitchen area.Another car pulls up and gets service.
Owner response
This should never be the impression we leave, Jay.You should always get prompt and attentive service at Checkers.We would like to look into this and improve.Can you reach out to us at https://checkers.com/contact when you have a moment? Thank you.
What a surreal experience.First impressions there are no dining chairs so we weren't sure if the location was open.The manager on duty was very nice but she was also very frustrated, she did the best she could considering she had no help.Avoid.
Owner response
Thanks for the feedback, Jacob.You should always enjoy your visit to Checkers.We will work on improving and hope you give us a chance for a better experience.
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