Sandwich shop, American restaurant
Great customer service and great food as well
Owner response
This just made our day! We are happy to hear that you enjoyed your meal.We look forward to seeing you soon.
Food was just ok.Made me sad because I expected more.The new Bourbon Steak sandwich was also just ok.It was made kinda sloppy and the beef tasted old, like it had been in the fridge open or something it was weird!? The store was also dirty napkins on the floor and tables as well as the tables being dirty too.For $18 for a combo I expected better more friendly service and for the food to be prepared in a way that makes it look appealing not sloppy and falling apart.😔
Owner response
Oh no! I'm sorry to hear your visit wasn't up to par, jason.We can do better than that.Can you get in touch at feedback@charleys.com with the date, location, and your order number if you have it? I'd love to make this right with you!
I haven't been here in a few years, but it was as good as I remember it being.The meat is juicy and tender and fresh veggies.I prefer a bit more mushrooms than was on my sandwich, but good amount of caramelized onions.I recommend the strawberry lemonade which is very delicious.Charley's has been at Amc 30 for as long as I can remember.They have always been good, just a limited menu and a little pricey for me.They don't offer jalapeno cheese fries anymore which were great, so I opted for just cheese fries.
Owner response
Hey Jeffrey, thanks so much for the review and thanks for giving us another visit! We would love to see you more often! Shoot us an email at feedback@charleys.com so we can send you a little something on us to make that happen!
American restaurant
21611 N 26th Ave, Phoenix, AZ 85027, United States
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