Restaurant, Bar & grill, Pub, Sports bar
Every time I come here my experience has been progressively worse.I am severely disappointed and will never be returning to this location.This time I ordered a 12 count of wings and they were ice cold.Like came out of the fridge cold.Keep this up and I can’t see you sustaining a business.Much better sports bars to visit in Raleigh
Owner response
I am so sorry to hear about this experience.It is certainly not the quality we strive to provide our guests.Would you please email me directly at WeCare@CarolinaAleHouse.com with your contact info and reference this review? Please be sure to reference the Downtown Raleigh location.We'd like a chance to properly address these issues. Thank you.
Side of fruit for $4.99 was exactly 1 grape and 4 pieces of cantaloupe in a sauce cup. Ordered medium steak, waitress brought me what she said was medium rare.Ok that’s fine.But It was well done.No pink.Chewy. Asked for an extra plate (twice) and finally was given one small bowl… Table isn’t secure, rocks back and forth can’t put weight on it. Awful service, I’d recommend a different restaurant perhaps Waffle House or Bojangles…
Owner response
We are so sorry to hear that your experience was disappointing.Would you please email me at WeCare@CarolinaAleHouse.com with your contact info and reference this review? Please be sure to reference the Downtown Raleigh location.We'd appreciate the opportunity to do better.Thank you.
We ordered chicken wings, and it was so salty.I dont know the whether the wings come prepackaged with the salt or they are adding it, please always remember its the people like you who are going to eat and you have to make it taste good.The beer was good.The waitress was good too.But the order was so late and may be because it was crowded but anyway, there are lots of reasons and places where you need to improve on.
Owner response
So sorry to hear about this, Prakash.Would you please email me at WeCare@CarolinaAleHouse.com with your contact info and reference this review? Please be sure to mention the Downtown Raleigh location.We'd appreciate the opportunity to make this right! Thank you.
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