Fast food restaurant, Hamburger restaurant
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Menu 1
Menu 2
Um, when did the Fried Zucchini start getting served in what I'm guessing is a child sized french fry box? There's no longer the need for 2 House Dressings.The price for the half serving size has not been reduced.
Owner response
Hi Shelly, we're unhappy to hear that you were not pleased with your recent experience at our ESCONDIDO restaurant.So that we may better serve you, please share more information about your visit at the link below: https://carlsjr.info/3usaPms?85827800
Erick as soon as we walked in pushed for us to order to go.He was telling other people they were closing in 9 minutes.I was ordering to go anyhow. As soon as I got my food, I checked it because they were about to close and my large fries were halfway filled.I asked for him to fill them to the right amount and he started saying that that is the way every Carl's fills them.Took only one of my sets of fries and he didn't realize I speak Spanish.He was complaining to the cook about me because I asked for the right amount of fries. His attitude was all kinds of awful and he thought he could start raising his voice. At that point I said he could tip off the fries or refund my money, he said he would but continued his attitude. I asked for cash because of his attitude and needing to eat somewhere else.He thought he had me but when he made the offer to get his manager on the phone. Even with his manager, he kept arguing and that allowed his manager to say, give him cash. Erick, if you are having a bad day, things are not always as bad as they seem, treat people with respect and we will definitely treat you in kind, do better. Management, remind him how to treat customers, he needs it. All this because of Medium fries on a large container???? I paid $33.00 forn2 meals, the least you could do is give me the proper portions
Owner response
We're disappointed to hear that you were not happy with your recent experience John. We would like to learn more so that we can improve and follow up with you.Please copy and paste this link into your web browser so we can get more information: https://carlsjr.info/3usaPms?84488193
Carl's Jr really shouldn't be using its customers to train its own AI program.It's very annoying and friends and family have started avoiding the fast food joint because they don't want to deal with it.
Asian fusion restaurant
1348 W Valley Pkwy suite f, Escondido, CA 92029, United States
Chinese restaurant
1284 Auto Park Way Suite E, Escondido, CA 92029, United States
Pizza restaurant
1334 W Valley Pkwy, Escondido, CA 92029, United States
American restaurant
1260 Auto Park Way, Escondido, CA 92029, United States