Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Food & drink
Vibe
Chicken fingers
Tempura
Fried fish
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Went in to order , several trashcans placed to catch leaking ceiling.Employee claimed it rained.Food was disgusting.Chicken tenders way overcooked and dark brown.Fish was falling apart and dripping with grease.Texture was terrible. If I hadn't paid a small fortune for it I would have thrown it out. Hushpuppys were excellent 👌
Owner response
We're sorry to hear about your recent experience at our restaurant.We also apologize for the inconvenience caused by the leaking ceiling.We appreciate your feedback and will use it to improve.If you wish to discuss this further, please reach out to us at https://www.captainds.com/contact-us/.We're glad you enjoyed our hushpuppies, though!
There was absolutely no customer service, at all.Last time, never going back to this location.I spoke to her w/smile and was met with a blank stare, then came, "what you want"😳...worst customer service I have ever experienced in Bibb County and any other Captain D's anywhere!
Owner response
Thank you for taking the time to review your experience, Lisa.We apologize if we didn't quite meet your expectations.Guest satisfaction is one of our top priorities, so please send us an email at https://www.captainds.com/contact-us/ so we can make things right.
Food was freshly made, hot & delicious! Employees very polite.Restaurant was neat &clean.Only issue was the temp was sooo uncomfortably cold in the restaurant.Had to go get jackets from the car.
Owner response
We also appreciate your feedback about the cleanliness of our restaurant.We apologize for the discomfort caused by the temperature.Your comfort is important to us and we'll certainly look into this.Thank you for your valuable feedback!
Buffet restaurant
Student Life Center, Macon, GA 31206, United States