Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Food & drink
Vibe
Fried shrimp
By owner
Street View
Menu 1
Menu 2
I use to like Captain D's but three strikes and I'm out.This most recent time I ordered quite a bit of food.The Mac and cheese was cold, like not even room temperature, but cold.For the time we waited I was expecting the food to be piping hot.The crab cake was burnt burnt and the coleslaw tasted like what I would imagine mop water to taste like and it was warm. The lady who took my order was nice.But yeah nah I spent almost $30 on some cold burnt mop water food.I will definitely not spending my money at Captain D's anymore..oh and I found it quite odd that every time the drive thru cashier swiped someone's card she used her phone for something..could be nothing but I found it strange
Owner response
We sincerely apologize for the quality of food you were served, Danielle.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
We Love it! Staff is always friendly, fast and warm-hearted.Our food comes to us hot and accurate, delivered with a smile.They even take the time to check in on you to see how your enjoying it.Great job, really guys, much thanks for a great guest experience every time we come in!
Owner response
Kitty, thank you for this awesome review about our food and service! We’ll let our team know how much you love the visit.
Had catfish, which was good and fried okra.Really did enjoy the food but the dining room seemed kind of dark and run down - not unsanitary, but in need of a refresh.Staff were polite and speedy.
Owner response
We appreciate your feedback about the dining room and will certainly take it into consideration as we strive to provide a comfortable and enjoyable dining experience.Thank you for recognizing our polite and speedy staff.We hope to see you again soon!
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