Cancun's Sports Bar and Grill on West Call Street

When I entered Cancun’s, the atmosphere immediately was jovial and comforting.
My group arrived when there wasn’t a high volume of customers.
Our waitress was prompt, efficient, and attentive to all of our needs and provided fantastic recommendations regarding food and beverage.
The speed of service was very fast and was maintained even when more customers were entering. I ordered the loaded fries with bacon and tried the chicken quesadillas.
Both entrees were very palatable and appropriately priced.
In addition, our group ordered two margarita towers, lemon drops, and the 99¢ Tequila shots (a Thursday special).
All of the alcoholic beverages were to our liking and the margarita towers specifically blew us away with their delectable taste. Lastly, a huge shout out and thank you to our server, Rosie, who was fastidiously serving us throughout the night regardless of how busy it got.
Our order accuracy was 100% and we had no problems when the bill was being split. Overall, this establishment is amazing and one that keeps food standards, service, and cleanliness of greatest importance.

Nice deal for Taco Tuesday, but sit outside if you'd like to hear yourself think or make conversation.
As far as the tacos go, the beef is consistently good but the chicken is hit or miss.
Manager and wait staff are helpful when it comes to seating large groups at odd times.
Mandatory "2-for-1" (you must buy two) margaritas seems like a questionable practice re: alcohol safety.

Slower service on Wednesday (11/5/2022).
Received a cup that was unclean (it had visible lip marks that could easily be cleaned).
Didn't notice the marks until after I started drinking my water with a straw.
Asked for water in to go cups and the server gave it to us with no trouble.
Though she didn't seem surprised that the cup was dirty which led my group to think this happens often.
No customers were dining when we came in, so it is unfortunate that one of the first cups were unclean.
I am currently sick with a sore throat & so is one of the people I ate with.
This is unacceptable especially with different covid variants going around!

Owner response