Hungry Howie's Pizza & Subs

Edit 7/19/24/: Funny how the owner responds to almost everyone else but me lol.
This review was made a week ago. Too long to read: They messed up my order, hung up, and ghosted me because I wanted compensation. I ordered a half pepperoni + jalapeno (garlic crust) and half cheese (cinnamon crust), well-done wings, a cheese pizza with garlic crust and cinnamon sticks.
The cheese pizza and cinnamon sticks were fine, but my wings were NOT well done.
And as for the half-and-half pizza, I received jalapenos on one side (nothing on the crust) and pepperoni on the other (garlic AND cinnamon on that side???), which I don't understand how they can mess up both the toppings and the crust somehow.
I called the store back once I got home, and I was hung up on both times.
Keep in mind, this was about two hours before closing time--they weren't leaving anytime soon.
Only when a customer service guy called on behalf of me did the store answer the phone, as my phone number was basically disguised.
Whoever finally answered the phone (this guy had a douchebag attitude btw) told me to call back the next day, so I did.
Guess what? They told me (AGAIN) to call back the next day, and also said something about a one-day policy? Huh?? And so, I called corporate...
They told me that I would hear back from them within the next 3-5 business days.
It has been 6 business days.
I hope that they haven't forgotten about me.
I will not stop until I get some kind of compensation.
I do not have money to just throw around.
I only wanted a refund or credit for the parts of my order that were made incorrectly, but because I've been getting treated like crap, a full refund would be nice.
<3 P.S.
I have worked at a pizza place before.
This is NOT how we handled things.
Whenever someone called, we answered.
If someone had a problem with their order, we righted our wrong however we could.
If you're the one who messes up the order, don't treat the customer like they're the inconvenience.

Owner response

I ordered a large 1 topping pizza.
The topping was bacon.
I received my pizza with absolutely no bacon.

Owner response

I was a little skeptical going to this location based off the reviews.
I order over the phone for pickup.
When I went inside on Saturday the young lady was very nice and pizza was good to my liking 👍🏾

Owner response