Fast food restaurant, Hamburger restaurant, Restaurant
Wendy's on W Pensacola St promises the classic fast food experience, offering beloved burgers and crispy fries at budget-friendly prices. While its casual atmosphere is ideal for families and solo diners alike, recent reviews suggest some inconsistencies with service and cleanliness. This location provides accessible options, drive-through service, and the chance to enjoy breakfast, lunch, or dinner. If you’re craving a quick bite, it may be worth checking for updates on staff and operational hours before heading over.
Food & drink
Vibe
Chicken nugget
Burrito
TenderCrisp
Comfort food
Sandwich
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
If I could give this place 0 starts I would, honestly.I have been here on several occasions where the drive-thru is closed due to “the drive-thru equipment not working”? Never heard of that before but okay.I’ve also gotten “sorry we’re closed” and it was like 7pm? Any time I have gone to this location has been out of pure desperation for food and the times I have gone I think I’ve only actually been able to order food twice.I visited this location on Tuesday night around 8 (3/26/24) and it will actually be the last time I ever attempt coming here again.So after being told the drive thru was closed and to come inside, I normally just leave but this time I decided you know what I’m so hungry whatever I’ll go inside.Well as I’m walking up to the door there are 3 Wendy’s employees out front smoking weed, red flag #1(actually red flag #2 since the first one was the fact they closed the drive thru and it wasn’t even that busy) I wasn’t really phased by it but I’m calling it a red flag based on what I saw when I walked in which was a line of people waiting to order and like maybe 1 or 2 people working in the kitchen and no one taking orders.So clearly the employees smoking weed outside could’ve been more useful in the restaurant taking orders and making food.But if I’m being honest I don’t expect much from places around the college area in Tally cause they all kinda suck.But the part that really got me was when I saw how filthy this place actually is inside… I had never been inside here before and I was disgusted.The carpet clearly had a black film over it which I assume to be old grease that has built up over time, covered in crumbs and other debris.Practically lost my appetite and once I realized how dirty it was in the areas that customers see I didn’t even want to think about how dirty the kitchen and employee areas must be where they are prepping the food.So I of course left and went to another Wendy’s closer to TCC like 4 mins down the road which I should’ve gone there in the first place.STAY AWAY FROM THIS LOCATION!!! It should honestly get shut down.
God awful staff everytime.I now drive 10 extra minutes to the North Monroe location because it's still faster than the West Pensacola one.Also didn't order this chicken sandwich but look how gross the fake chicken is.
At this point just shut this Wendy's down...it's gone from bad to worst but at least the lady at the drive thru was friendly. My bacon was black burnt and the food was not hot as it it had just been sitting there. I have completely given up on this Wendy now not that it matters cause nothing is going to be done about it....I will travel the extra mile to get better food than to go to this Wendy's.
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