California Chicken Grill

So I tried to call in and place an order and the girl who picked up told me to hold.
But she never came back to the phone to take my order.
I figured something funny was happening so I didn’t hang up my phone while I was still on hold and drove to the restaurant, come to find out they wasn’t even busy so I’m confused on why I was still on hold with this girl and she’s the one taking my order.
I noticed she had air pods in here ears and she was on her personal taking a personal call meanwhile I’m still on hold to place an order over the phone.
Very unprofessional.
So I asked to speak to her manager (whole time buddy was sitting right there in the booth looking like a customer) and I told him what was going on.
“Sir, I just want to let you know I was trying to call in to place the order I just made but I’ve been on hold for 15 minutes, and she just told me it’d take 10 to 15 minutes for my food to be ready.
Meanwhile she’s on a personal call ignoring calling customers.” And the man just stared at me and he didn’t say anything to me or her…….worst customer service ever.
I came in town to visit and heard good reviews about that establishment…..would not recommend! If you go there don’t bother calling in your order because their personal phone calls is more important than dealing with calling customers.
Our people has got to do better.
I believe in supporting black ran businesses but not something like this.
Take your money elsewhere

I do like the food, it’s a good place to get Some rice n chicken, I like to go there sometimes after the gym to get a good clean meal 🔹they are pretty quick 🔹free outdoor parking 🔹indoor seating 🔻There was one time where I did have some chicken that was a bit undercooked like how someone else mentioned - I was SURE to let them know the very next day, so they gave me a little extra chicken that time Overall tho I do like going there from time to time, a couple of the dudes there are real cool. I always get the large plate with rice beans and boneless white chicken.

California Chicken Grill is one of my absolute favorite places in tallahassee.
I’ve only ever had GREAT food & experience with their employees.
I always get a small chicken and rice & a side of potato wedges for $7.99 which is a good amount of food for that price! Very much recommended!!