Bummer Burrito @ Batch

Name: Bummer Burrito @ Batch
Address: 3220 Manor Rd, Austin, Texas, 78723, US
Telephone: (512) 305-3133
Price range: $
Rating: 4.20

Burrito restaurant

Location: 3220 Manor Rd, Austin, TX 78723, United States
Phone: (512) 305-3133
Price: $

Opening hours

Sunday: 9 am-8 pm
Monday: 4-9 pm
Tuesday: 4-9 pm
Wednesday: 4-9 pm
Thursday: 4-9 pm
Friday: 4-9 pm
Saturday: 9 am-9 pm

Food & drink

Vibe

Breakfast burrito

By owner

Street View

Menus and Prices

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Reviews

Yesterday I had the vegan situation burrito add vegan chorizo and it was delicious! I’d never been to the trailer and was about to use the QR code to order but the guy at the window kindly said he could just take my order.
The food was ready quickly.
It was nice to have a very tasty vegan option at Batch! Since I love going there.

I’ve been a repeat customer at this place and love the food, when I heard they moved to Manor I was a bit disappointed because it would be further away but still wanted to give them my business. I placed an order online and drove the 25 minutes from South Austin.
Order was supposed to be ready for 11:30.
I Show up at 11:45 and it’s not. Lauren the supposed manager was explaining she was having system issues, and to come back in 15 minutes and the food will be ready.
I said no worries, things happen and waited. Came back 15 minutes later and she had a frustrated attitude explaining that she had other orders before mine and she “didn’t know what to tell me” she then started raising her voice and was talking over me, when all I was trying to be was understanding and work with her.
Because at this point I have over an hour invested into this burrito, I wanted my food and to just go home. I couldn’t even get a word in and she’s yelling at this point saying over and over again “I’ll just refund the order” out of disbelief and frustration I just leave empty handed.
As I walked back to my car I could hear doors and cabinets slamming from the food truck and a few moments go by and I see Lauren walking away into Batch. I’m absolutely blown away at the lack of empathy and resolution on just a human level… not only did I have my time wasted but was made to feel like somehow I’m the problem. Nearly two hours of my time wasted, and ruined my Sunday.

Worth the Wait Breakfast burrito - big enough for share - filled with creamy scrambled eggs, crispy hash browns and add-on like bacon, sausage, etc Tip: order next door at Little Brother’s Bar

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