Chicken wings restaurant
I was at BWW for lunch as usual today.For the third time, they're bringing dried-up hot wings and ice-cold French fries to the table.Every time I complained, they say they can change it, so they must know what they're bringing.If you don't say anything, they'll serve you the leftover meal.Barmaid, After talking to the manager Bobby, he gave a $1.95 discount.I paid n left after a few bite.The quality isn't the same as it used to be at this location anymore for some reason.
Owner response
Hey there.We're sorry to hear you had a negative experience with one of our locations.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
I had to put this on Google.There is a wait list for seating.A wait list!! This is the restaurant right now.It’s so sad looking. There is another party of two sitting here while I count 17 empty tables. Crazy!
Owner response
Hey Mark.Thanks for letting us know about this, we are very sorry.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.
This Location has the best crew in all the buffalos! Shout out to the front crew who always help the delivery drivers get their order on time and quick manner.They are always smiling and willing to help. And I ate here before.Their wings are one of the bests. Thanks to all the hard working cooks in the kitchen.
Owner response
Hey Erwin.Thanks for the kind words.Hope to see you again soon!
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