Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant
I love going to this Jersey Mike’s fr.Everyone in here is always really kind and despite being busy never seem to get nervous they just keep it rolling.They make great fresh sandwiches.They also always change all their equipment to accommodate my gluten allergy without hesitating to limit cross contamination as much as possible.I’m always satisfied with my sandwich flavor here too. Great food and great people.
Owner response
Thank you for visiting Jersey Mike's in Virginia Beach! We're very glad to hear you enjoy your experiences at our location.We hope to see you soon!
This store consistently fails to pay attention to details.My last 3 orders have all had problems; from not even starting the order made in the app until I arrived at the store 20 minutes after the time the sandwiches were supposed to be ready to missing ingredients; and from completely wrong sandwiches to extra ingredients that were asked to not be included due to food allergies. When contacted about the messed up orders the management did not refund the order, but instead sent me a coupon for a free sandwich.That coupon was only good at this specific store.Guess what? When using that coupon for a free sandwich they messed up that order too. Jersey Mike’s is fantastic, but this store is bringing down their good name by failing to pay attention to simple details.
Owner response
Thank you for taking the time to share your feedback, Seth.Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience.We are very sorry it seems we have fallen short various times for you at this point, someone will reach out to you shortly via email regarding your recent experiences.
The subs are delicious.They could have a wider variety of meats but overall I give them 4 out of five stars.
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