Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3380 Princess Anne Rd, Virginia Beach, Virginia, 23456, US
Telephone: (757) 468-0170
Price range: $
Rating: 3.50

Mexican restaurant, Caterer, Fast food restaurant

Location: 3380 Princess Anne Rd, Virginia Beach, VA 23456, United States
Located in: Landstown Commons
Phone: (757) 468-0170
Price: $

Opening hours

Sunday: 10:45 am-10 pm
Monday: 10:45 am-10 pm
Tuesday: 10:45 am-10 pm
Wednesday: 10:45 am-10 pm
Thursday: 10:45 am-10 pm
Friday: 10:45 am-10 pm
Saturday: 10:45 am-10 pm

Food & drink

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By owner

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Reviews

I have been to this location countless times during lunch/dinner and each time is a different experience but somehow none of these experiences ever reach five stars. I ordered 3 things today in person; a kids quesadilla, a barbacoa burrito and a chicken bowl. First of all, they were being stingy with the beans, they tried to give me a serving of almost 1 tablespoon and a half of beans on top of a mountain of rice.
He tried to give me a lid that was bathed in guac until I told him to please give me a new lid for the bowl.
But the guac bath still manage to get all over my kids plate.
This is how the plate looked along with the cold tortilla and cheese that we also received.
The burrito was wrapped wrong so with each bite that I took, food was spilling out from the bottom. 9/10 times these people don’t change their gloves, I’ll see them touching the cashier, their phones, etc and then they will actually touch customers foods.
That’s just disgusting.
There is cross contamination everywhere, you will find corn in the red salsa, sometimes lettuce in your order even though you never ordered any lettuce.
The list goes on and on.

Owner response

Will you please contact us at https://www.chipotle.com/contact-us#report-an-experience so we can follow up with you directly? -Alex

Here again,walked in seen 6 people just sitting in the waiting area to be told by a customer they were online only.
I said fine,I'll place it and wait I.
Went up and asked a worker to explain to me the new steak,she said it doesn't matter we are sold out,but the ingredients are listed here...and points to a picture...I get my food come home,barley any corn on it,not even half way filled I'm so over this at this location.
I will be going to a new one from now on.
You can see in the second picture how much rice is in the bowl

Chipotle never disappoints! Delicious food, great service, and a welcoming atmosphere make it a top choice for a quick and satisfying meal.
Five stars all the way, not to mention they have some good lookin employees too 🙈

Reservations