Chicken wings restaurant
I am currently at the restaurant, and there is no one available to take my takeout order.Associates appear to be preoccupied with personal tasks, such as being on the phone, dancing, and chatting, without acknowledging my presence.I am extremely disappointed.Despite waiting for over 10 minutes and hearing the phone ring multiple times, there has been no response.Additionally, I observed one male associate touching their nose and handling customers' orders without wearing gloves, which is both unsanitary and inappropriate. It is unclear who is in charge, but the shift manager should take responsibility and ensure the restaurant is running smoothly.This experience has been unacceptable, and I will not be returning to this establishment.NEVER AGAIN!!
Owner response
Hey there.We're sorry to hear you had a negative experience with one of our locations.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
I stopped by Bws three nights ago to grab a quick bite to eat before we started to celebrate our birthdays.We ordered through the app which I thought was easy.They brought us our food out, but brought my wife the wrong order.They bought her correct order out.I had ordered 12 Garlic parmesan and 6 teriyaki traditional wings.Also an order of cheesesticks.Most of the wings were super tiny.My cheesesticks were bigger than wings in size and they barely dwarfed a carrot stick.The quality of wings have went downhill drastically.I won't be recommending nor returning to this Bws.
Owner response
Hey there.We're sorry to hear you had a negative experience with one of our locations.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
Food was GREAT...best burger in a good while.We had a party of 25 for my son's graduation party.Our waiter was beyond amazing, super attentive and kept our drinks refreshed. Just a really great server.He worked the room alone and di t miss a beat.
Owner response
Hey Marquetta.Thanks for the kind words.Hope to see you again soon!
Sandwich shop
4600 International Gateway Ste 245, Columbus, OH 43219, United States
Restaurant
John Glenn Columbus International Airport, 4600 International Gateway Int'l, Columbus, OH 43219, United States