Restaurant, Bar, Brewery, Catering food and drink supplier, Sports bar
Really enjoyed our experience.The Santa Fe salad was great with blackened shrimp.Our server Jeff was very attentive and super nice! Definitely recommend.
Owner response
Thank you for your review, Natalie.We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!
11/27/23 6:30pm.I ordered a side of steamed Broccoli with my steak.It came out with black mold on the stems.Told the server to show the manager and bring me a good one please.They came back with more of the same.Said to tell the manager again.The manager's response was "its normal".Basically just Gaslit me.What else are they not caring about.Not professional.
Owner response
We never want to let our guests down, and it sounds like we missed the mark on your visit.We’re here to help and would like to learn more about your experience.If you’d like to discuss further, please send us an email at feedback@bjsrestaurants.com.So we’ll know which review is yours, please include the name your review was posted under and that it is about our Colorado Springs restaurant.
Just wanted to share how wonderful our service was all around! Seth the host was so friendly and kind making us feel extremely welcomed.Want to give a huge shout out to Catrina H! She was a phenomenal server who was extremely attentive and caring.She made our entire experience such a delight and provided some of the best service we have had in a long time.Please be sure to ask for her as your server for wonderful service.The manager was also very kind and shows that all around this location is a great one to go to.:) Hope everyone there continues to be the awesome people they are and know that they make a difference!
Owner response
We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.
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