Hamburger restaurant, American restaurant, Chicken restaurant, Fast food restaurant, Ice cream shop, Restaurant
This burgers here were really good! The fries not so much,they have olive oil and rosemary and it’s a bit too overpowering in the flavor.Very pricey too.We sat out slide to eat and the view was just so nice!
We ate here, for the first time, a few weeks ago.Parking was sufficient and close enough to the building and our order was taken and food received quickly. In this case, the restaurant was out of bacon, which pretty much destroyed all of the options because almost their entire menu has bacon (which the young lady taking our order pointed out)...and, when I tried to order an item from the menu and just said that I would take it without the bacon, they said they couldn't even make the burger without the bacon! ...pretty bizarre and extremely limiting. When we did receive the food, the burgers were actually tender and quite good, just pretty basic.The children's burger was a full sized burger and bun, but without much for condiments and add-ons (which was nice, for us, because our 2 year old eats almost like an adult!). The restaurant itself is definitely showing a lot of age...torn seats, damaged tables, etc.It could really use an update. All in all, the food that we did get was good, but severely limited in options, the service was fine, and the restaurant needs a lot of help on the design/atmosphere side.We felt that the price was actually quite low in comoarison to the average food we get at comparable places, so we may try a different Smashburger, to see if we have a different experience, but this one wasn't great.
Do not order to-go! Our meals were very sloppy and we were ripped off on our sides. Everytime we've dined in things were great but not ordering take out.
Owner response
Hello Kailey, Thank you for your feedback.We hate to hear we missed the mark in serving you and would like a chance to make things right.Can you please email us at reviews@smashburger.com with details about your experience, including information about the location you visited, so our team can follow up with you? We hope to hear from you soon.
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