Restaurant, Bar, Brewery, Sports bar
The environment is very calm.Tables are clean very nice service.The food is delicious with a clean taste.This is a really nice place nothing to salty nothing under seasoned.I got the crispy jalapeño burger with the side fries fries, perfectly crisp, the burger, perfectly juicy.the nice crisp, but the jalapeños in the burger itself is amazing, overall five stars definitely come back
Owner response
Alencya, thank you so much for the glowing review! We're thrilled to hear that you enjoyed the calm environment, delicious food, and great service.It sounds like you had a fantastic experience with us, and we can't wait to welcome you back for another perfect meal.
Looks can be very deceiving.This stakes presentation is amazing.although when you cut into the stake, it is raw.It is cold and is seared just on the outside.Our stakes were supposed to be medium well.The chips for the spinach artichoke dip were burnt or baked twice.I'm not quite sure what was going on there.The service was OK in the young lady, Amy tried to get an attitude with me.Because I was unhappy with the food, not to mention.We ordered an appetizer, and it came out after the dinner came out.Who does that.I always thought it was a custom that you get the appetizer prior to your entry.In fact, I have worked in the food business for 10 years.Never once did.I take someone's food out before the freaking entree.Our bill ended up being $13.that was for the drink that my boyfriend had.We did not eat the food. anyone reading this can know that we do not order the food.Eat the food, then complain about the food.That's not how we do it.Baby says the beer was good.
Owner response
Thank you for sharing your experience with us.We apologize for the disappointment you faced with our presentation and service.We appreciate your feedback and will address these issues with our team to ensure a better dining experience in the future.Please don't hesitate to reach out to one of our managers the next time this happens.Our team will do everything we can to make it right.
I ordered the new cinnamon roll pizookie dessert for takeout and there was no icing on the cinnamon rolls or in a container in the bag.I called and spoke with the manager and they promised to email a gift card and I never received it.This is the worst experience I have ever had.The cinnamon roll pizookie was ruined without the icing!!! I am very upset I was lied to about the gift card as well!!! This is unacceptable!!
Owner response
We’re sorry to hear about your experience.Please email us at feedback@bjsrestaurants.com and provide the name your review was posted under and that it is about our Easton Town Center restaurant.Allow us a few days to get back to you.Thank you.
Sandwich shop
4600 International Gateway Ste 245, Columbus, OH 43219, United States
Restaurant
John Glenn Columbus International Airport, 4600 International Gateway Int'l, Columbus, OH 43219, United States