Chicken restaurant
Ate there for dinner last night at around 8pm.To be fair the people that work here are super pleasant and helpful.But… my chicken sandwich was dry and could use a little more seasoning.I feel like this is an issue with them not preparing the food fresh made to order.3 minutes after I ordered my pickup text said my order was ready but it’s still a 15 minute drive to the restaurant so my meal sat there for a little bit.When I got it, the food was lukewarm at best.I ordered the original sandwich, tots and the kale and quinoa salad.The salad is what is saving this review.The salad was amazing.I’ll give this restaurant another chance purely based on customer service.But I’ll make sure I go during lunch when I can be sure the food is made to order, other wise it’s going to be a dry chicken sandwich.
Owner response
Hi Taniese, I apologize for the low quality chicken that you received from us here at Birdcall.This really is not what we strive for here.It is possible that your meal was made at a similar time to another guests, which would explain the short wait time.I am very glad you enjoyed the salad, however! The ginger dressing is my personal favorite. We hope to see you again soon, AnnaMaria Maxfield Assistant General Manager Five Points Birdcall
Really cool vibes.Plenty nice seating and welcoming vibes.Chicken sandwich specialist.Fries/tots amazing.Good drinks.Restrooms great.Lunch vibes.I like it here.I’ll try chicken sandwich next time
Owner response
Hi Joseph! Thanks for the great review! We're so glad you enjoyed your visit! Love the pics! We hope to see you again soon! Sincerely, Jen Aviles Assistant General Manager Five Points Birdcall
Always nice to try different chicken sandwich concepts and this place didn’t disappoint.I ordered the Nashville hot chicken sandwich.It has that kick and heat to it and if you want something more spicy, it does have a spicier version.The chicken has a lot of flavor and it was fried perfectly but the portion wasn’t that big though.This place is pretty much self service, you order through the kiosks and you wait for your order to come out.They have a big screen that will tell you when your order is ready and where to pick it up (they have a shelf with numbers on it).The turnaround was pretty quick.They have a variety of drinks such as juices, sweet tea, and interesting selection of sodas like a lemongrass flavored one.
Owner response
Hi Rizelle, We're so glad you liked Birdcall! The Nashville Hot is a great choice, but that heat has a kick.Thank you for the great review. - Kayla and the Birdcall team
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