Big City Wings

This restaurant surprised me.
It’s a restaurant/ sports bar.
The atmosphere is great.
Definitely enjoyed watching the basketball and football games on the many televisions.
I only gave 4 stars because my waitress kept forgetting things and acted as if she was not interested in being there.
She did explain that this was here first week working at this location and she worked at another location.
However, I did not feel that was a good enough reason to do your job poorly either.
On the brighter side of things, my food was great.
I ordered the wing basket which at first I thought was a little pricey ($19.75) until it came out.
You get 10 wings and a choice of potato wedges, fries or waffle fries.
I was under the impression that the chicken was the very small wings, however it wasn’t, they were bigger pieces, just not the regular size pieces of chicken.
Of course I chose potato wedges and you can choose more than one flavor for your chicken.
I chose garlic Parmesan, Honey Bb-Q and Mango Habanero.
I will tell you this, my food was piping hot and the wings along with the potato wedges were fire.
They were so good I ordered some to take home.
The food definitely made up for the poor service I received from the waitress.
The manager also came out to my table and she apologized for the poor service from the waitress, along with comping my order that I wanted to take home with me.
I also ordered a drink from the bar in which was not made correctly and the manager had it remade after trying it herself and realizing it was not good or correct.
They do need a more knowledgeable bartender.
Big City Wings was great, however they could improve on the bartender and the waitress that served me.
The other waitress and waiters seem to be doing a good job with the other tables and a few of them even came over to my table for small conversation and to see if they could help in anyway, which was greatly appreciated.
I will be returning and referring others to Big City Wings.
I definitely look forward to next time, along with a much improved waitress/waiter and bartender.

Owner response

I usually always miss out on happy hour food deals because of my work schedule, BUT Big City Wings has the best food specials daily I’ve seen on this side.
Can get off work and get a lil smacked and eat good and still get happy hour prices.
Love it here.

Owner response

Came on a Sunday afternoon around 1pm. It was pretty empty so I was a little concerned, but the food was incredible.
Thankfully we got our stuff quick because they weren't too busy.
We had Mango Habanero and Lemon pepper Ranch.
They were fresh, crispy, and sauced up! Have extra napkins ready! The waffle fries were also super crispy and perfect! Couldn't have asked for a better wings experience ! WILL BE COMING BACK AGAIN!

Owner response