Restaurant, American restaurant, Bar & grill, Chicken wings restaurant, Family restaurant, Pizza restaurant, Pizza takeaway
We enjoyed our meal here.The food was very fresh.The portion sizes were a good size and prices were decent.Our only complaint was that there was a service fee added to our bill.Upon inquiring about this, we were informed that that is an additional fee if paying by credit card and if you pay by cash, the amount is removed.We paid by cash but was still charged the service fee.
Owner response
Jenn, we are sorry about the mix up.Please reach out to us directly to further discuss this.
They have a big bar area, lots of tv showing various sports, very well priced beer flights, and reasonably good food.I went as part of restaurant week.The chicken and egg noodle dish was excellent, like comfort food.The pizza was a bit forgettable but the desserts were remarkably good.The ambience makes it feel like more of a family place.
Owner response
Thank you for visiting us during Restaurant Week, David! We appreciate your business and look forward to serving you again.
If I could give them 0 stars I would.They started by seating us without enough seats for our party.No attempt to accommodate us, they asked that a couple of members from our party sit at another table.If you don't have the seats just say so We saw an empty table and attempted to join it but another server needed it.We were happy to put the table back without the rude and disrespectful lecturing from one of the other staff.She was impolite and speaking to us as if we weren't paying customers just trying to enjoy a meal. Our server interrupted us blessing our food to ask who's drink was whose.At no point did he recall who had ordered what drinks or entrees.An all around terrible experience.The food was just okay.And the booster seats were very difficult to move.
Owner response
Teisha, We are sorry to hear about your recent experience.We pride ourselves on friendly customer service and I'm sorry this seemed to be below the bar.We will pass your feedback along.Please reach out to us if you'd like to further discuss your visit.
Sandwich shop
4600 International Gateway Ste 245, Columbus, OH 43219, United States
Restaurant
John Glenn Columbus International Airport, 4600 International Gateway Int'l, Columbus, OH 43219, United States