Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
I know that raw fast food is a thing unfortunately, but this is unacceptable. Ordered late at night 10/30/23. Manager the next day was able to refund us, but will not be eating at Arby’s again
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
This trip was in the drive through lane.Marian was the cashier.She was so nice and laughed along with me as I stumbled through my order.I don't get fast food often, but Arby's is my favorite.This drive though is fast and Marian made the experience fun!
Owner response
Thank you for the kind words.We look forward to serving you again soon.
First time in a long time that I've been in a fast food place that the employees were happy, service was great and the floors were surprisingly clean.It was refreshing.The manager was awesome and very "people" oriented.It was not what I was expecting when I walked into the restaurant.We got our order to go and it was right when we got home.
Owner response
We value your feedback & look forward to serving you again soon.
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