Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
The food was good! I ordered through the app this past Wednesday and the person working the speaker was short with me while I provided details of the app order(s) I was picking up(fine).Then, I get to the window and had to repeat the same thing to a different lady.She asked if I wasn't picking up (shrimp) an order that wasn't mine, I repeated myself a 3rd time, and she rolls her eyes and makes an awful face at me.I asked for extra Zax sauce and was very willing to pay $.35.Pretty sure I pay for food from this business, not attitude.The food isn't so good that I'm willing to put up with being treated like that when I am friendly and professional to service workers.
Owner response
Amanda, happy to hear how we can earn more stars.Please feel free to contact us at feedback.zaxbyslistens.com to provide feedback.We are listening.
Took my son here to eat after an extremely hot day pressure washing.My first time eating at Zaxby's.I absolutely love the way the inside feels like a restaurant.I was informed that this place is a fast food joint.WOW.The food was 4/5, service 5/5 and cleanliness 5/5.Fried pickles were delicious and the Z sauce excellent.Chicken not as good as Popeyes but close.
1 sauce is not enough for 5 fingers and a fry! And no napkins in the bag for a drive through order! Come on now. Food is tasty so I'll go inside next time instead of drive through.
Owner response
Vanessa, thank you for the feedback! We are glad you enjoyed your visit to Zaxby's.Come see us again soon to check out our Signature Sandwich! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
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