Sandwich shop, American restaurant, Takeout restaurant, Restaurant
This place used to be great, but now they have taken a nosedive and it was terrible.The large fry used to could be enough for 6 hunger fire fighters and now it’s not enough for 2 people.I asked the person who brought it out and she said that’s all we get for a large fry.Plus the fries were overcooked and cold.I order a Chicken Parmesan sandwich and the marinara sauce came on the side ( I did not request that ).Since when did you start getting a small cold cup of marinara sauce on the side when ordering a Chicken Parmesan sandwich? This place used to be great and hopefully with some improvements it will be good again.
Owner response
Thank you for your feedback.If you have a moment, please tell us more about your visit by writing us here: www.penn-station.com/contact.php.Thank you.
This place was awesome years ago.The fries were tasty and plentiful and the subs had fresh ingredients and were loaded.Now they are stingy with stale fries and the subs are mediocre.I hope they turn it around because it used be my favorite place.
Owner response
I'm so sorry to hear about your experience! Would you mind telling us more on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
First of all the vibe is the unhappiness place to work .Walk in the door and you just get stared at .Order online .Paid $18 for a large Rueben .$18 because I added extra meat , cheese and kraut because though I've never been to Penn Station a friend advised the sandwiches were a joke .I arrive to pick up my order and decide might as well get cookies and a drink .Mumbling kid , didn't bother to tell me they had no ice before he let me pay for a drink .Yeah I'm good on warm soda .Leave my cup on the counter and leave get home and let me tell you .Every member of the managing staff should be terminated and replaced . There is clearly no training , no supervision and no quality control .If what I paid for is extra that must mean a normal sandwich has a teaspoon of kraut , 2 slices of cheese and 3 pieces of meat .I am beyond furious .$18 .An absolute waste of money .Not even a waste of money , straight up theft .GO TO JERSEY MIKES .GET YOUR MONEYS WORTH AND GET ACTUAL EAST COAST STYLE SUBS , I KNOW IM FROM THE EAST COAST BUT MORE IMPORTANTLY AT JERSEY MIKES YOU GET WHAT YOU PAY FOR .THAT IS NOT THE CASE AT PENN STATION .
Owner response
I'm so sorry to hear about your experience! Would you mind telling us more on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
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