Buffalo Wild Wings

Name: Buffalo Wild Wings
Address: 5215 Old Hickory Blvd, Hermitage, Tennessee, 37076, US
Telephone: (615) 885-6700
Price range: $$
Rating: 3.60

Chicken wings restaurant

Location: 5215 Old Hickory Blvd, Hermitage, TN 37076, United States
Phone: (615) 885-6700
Price: $$

Opening hours

Sunday: 11 am-12 am
Monday: 11 am-12 am
Tuesday: 11 am-1 am
Wednesday: 11 am-12 am
Thursday: 11 am-12 am
Friday: 11 am-2 am
Saturday: 11 am-1 am

Food & drink

Vibe

Fried chicken

Beer

Chicken Wings

By owner

Street View

Menus and Prices

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Reviews

I order 10 wings from Uber eats and this was disgusting.
We pay that dam money for the sauce that buffalo wind wings restaurant uses but this is insane.
No sauce at all just the dry wings and 1% sauce here and there can’t eat ewwww.
Please make sure your customers have the best cause that money and hungry after all

Owner response

Hey there.
Thanks for letting us know about this, we are very sorry.
Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

Update: I received an email from the owner asking me to follow the provided link and fill out information so they could make it right.
I filled out all of the information but it would not accept when hitting the submit button.
There was another option provided through their website but once again I was not able to submit.
This one was because it would not recognize the location finder for this particular Buffalo Wild Wings.
Be your own judge. This is what Buffalo Wild Wings delivered to our table as a "Large" basket of fries for $5.99.
We questioned our server (who was very nice) if this was the correct amount and she embarrassingly smiled and said yes.
We asked her to check with the kitchen or management and no one ever followed up.
Food service quantity and quality keeps getting worse all the while overcharging.
Sadly, society keeps accepting less and less as a standard.

Owner response

Hey Terry.
Thanks for letting us know about this, we are very sorry.
Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can make it right for you.

Went during a slow afternoon time.
Large venue that only had about a dozen customers at lunch time.
There seemed to be plenty of workers present, although nobody greeted us in the first several minutes.
Eventually seated ourselves in the bar table area.
Ordered beers, wings, and onion rings to start.
Onion rings were great, wings were poor quality chicken.
Service was mostly pleasant although we hardly got checked on, and had to flag down the server for items they never brought us (our waters, napkins, silverware) and beers sat empty for awhile before getting more.
This chain doesn't seem to be as good as it used to.
Similar experiences on multiple visits.

Owner response

Hey Kyle.
We are sorry for your experience.
Feel free to leave us more feedback on the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' so we can get some more info.