Zaxbys Chicken Fingers & Buffalo Wings

This place, in my experience, has been a hit or a miss depending on the day and crew working there.
Some days, the food is as good as fast food gets, but others it seems as though the kitchen didn't try at all.
Also, there's no point in asking for extra fries because you never really know when the extra dollar (or so) will be worth the ask. Lastly, it's absurd to ask if I'm dining in or ordering to go when the food is ultimately going to be served in a to-go container. I have worked in food before, and I understand that sometimes things run out.
However, it is an important courtesy to disclose that.

Owner response

********WARNING.
!!!!!!NEVER EAT HERE!!!!!!!!!!!!!!!! ********HEALTH WARNING!!!!!****************⚠️ My wife was about done with her drink and noticed something strange on the lid.
My wife opened her lid of the drink and found bug about the size of a nickel with wings in her drink.
We were appalled.
We took it to the manager and were surprised that they had the audacity to offer us “a new cup”.
I said that was unacceptable and she said that was all she was willing to do.
I let the rest of the restaurant’s patrons know that they should check their cups for bugs.
This is disgusting.
I understand that things happened but the lack of professionalism by the manager was breath taking.
Iv never seen such an incompetent manager of any establishment in my life.
Usually your business is only as good as your manager.
So this place shouldn’t be open.
I wouldn’t eat here if you value your health, or if you just don’t like winged-surprises in your food/drink. DO NOT EAT HERE ☠️

Owner response

About a year ago this place was amazing..
now you get hard nasty chicken that hurts going down your throat like a lump of rocks, fries not cooked all the way with no seasoning, and you have to wait in line for an hour.
Don't ask for extra ice either because you’ll get warm tea with 3 little pellets of ice floating around.
Also they didn’t even give me a receipt.
The one making the drinks has a bad attitude and management sucks.
I’ll never be back.
I know a lot of people who hate this place now, bring back the old crew!

Owner response