Wingstop

Name: Wingstop
Address: 2718 E Berry St, Fort Worth, Texas, 76105, US
Telephone: (817) 534-9464
Price range: $$
Rating: 3.40

Chicken wings restaurant

Location: 2718 E Berry St, Fort Worth, TX 76105, United States
Located in: Floor 1 · Renaissance Square
Phone: (817) 534-9464
Price: $$

Opening hours

Sunday: 10:30 am-12 am
Monday: 10:30 am-12 am
Tuesday: 10:30 am-12 am
Wednesday: 10:30 am-12 am
Thursday: 10:30 am-12 am
Friday: 10:30 am-12 am
Saturday: 10:30 am-12 am

Food & drink

Vibe

French fries

By owner

Street View

Menus and Prices

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Reviews

Ordered through app, showed up early.
Asked if fries could be well done, both through the app and in person.
They were not..
must be a common practice for Wingstop to ignore special instructions both in the app and in person.
Fries were flimsy, but the wings are always good in my experience.

The quality of the food was good, however, I placed an order for 50 wings and 10 of the wings were missing.
I called to try to see if I can get the rest of the wings but the lady I spoke to on the phone told me I would have to take the entire order back so they can check what is missing.
I understand that they have to be sure the food was actually missing, but if that’s their “policy” it doesn’t seem very sanitary.
She told me that without taking the entire order back there was nothing that can be done.
She also was not very pleasant while I spoke with her.
If it would’ve been a couple of wings, it wouldn’t have been that big of a deal, but this was 10 wings from a 50 wings order that cost quite a bit.

Horrible customer service!!! They got my order wrong when I asked for all flats.
I checked before I left once I told the cashier she took my wings back then rolled her eyes (bigger Hispanic girl with glasses and acne).
Not only that but the Manager with colored braids scolded the girl who took my order (black girl but she was sweet) right infront of us customers instead of pulling her aside to correct the issue.
You can see how embarrassed the girl was when it was a simple mistake.
Very dissatisfying service and horrible management.

Reservations