Fast food restaurant, American restaurant, Chicken restaurant, Southern restaurant (US)
Great for a family meal.Service was awesome, food was delicious and was ready quickly.
Owner response
So Glad to hear you loved your meal! Fries, Chicken, or Toast, which did you love the most!?
I came here on my lunch break in a hurry and asked for my meal to be extra crispy.It was not made extra crispy so I came inside to have it remade and could hear the cook, a woman in the background talking smack saying it was already made crispy and the other workers were laughing.Not thinking too much about it, and Assuming they remade my order correctly I took my order to the car just for when I get back to work to see this is what they gave me.She gave me the same chicken strips back and only remade my fries to be extra crispy.I come to raising canes all the time and they always make it crispy with no problems, her attitude was not necessary and if I wasn’t on a time crunch I definitely would have gone back and gotten a refund.Bad customer service.
Owner response
We are so sorry to hear this.Please call us at 1-833-HICANES or contact us at www.hicanessocial.com.We want to address what occurred and work to get better!
Love Cane's ❤️ aways friend fast service tables clean 👍
Owner response
Thank you for taking the time to provide us with a review of your experience.I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
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