Wendy's

This is my FAVORITE Wendy's by FAR!! The food was fresh and made so quickly! But my favorite part was the, DESTINY she is just Amazing!! She made my day and I will return to this location just to have her service again!

I bit into and found a giant piece of black plastic in my burger which cost me $9.67–just the burger.
I’m pretty sure they overcharged me as well because they did not give me a receipt.
I submitted a complaint to Wendy’s Customer Care and they keep telling me they have forwarded it to the manager at this location and I have not heard back.
It’s been 2 weeks. Update: over a month and no one ever reached out from this store, so I had to submit a charge back with my credit card.
this franchise does not care about the quality of their food.

I am hoping the district manager investigates this manager named Brian at this Wendy’s location.
I witnessed aggressive behavior towards an employee and violating employee’s personal space while waiting on fresh fries I requested for the general manager and Brian immediately came to the counter and stated he was the store manager and also the general manager.
So I immediately let him know witnessing his aggressive behavior towards another Wendy’s employee was unacceptable and needs to be reported.
I told him I was going to report this behavior to the corporate office.
He replied back, “So now you’re threatening me, leave my store, I told him I wasn’t leaving without my fries.
And reporting his behavior to the corporate office needs to be reported.
Additionally, the chicken sandwich wasn’t fresh when I arrived home.
But more importantly, one of the other employees told me this behavior of Brian they are use to his behavior.
I told them someone needs to report this as this is unacceptable.